Thirsty Theft

Settlement was issued to the client within 2 days.

Our client uses a company to buy rare & fine wines on their behalf and store them for them in a specialist storage facility. Unfortunately, the facility was broken into and 1,000s of bottles were stolen. Once the claim was reported to the insurers’ settlement was issued to the client within 2 days.

Benefits of a specialist broker 

1. The client reported the claim to us and we settled the claim on their behalf with their insurer.

2. They have issued a cheque to our client’s home address.

3. We now insure our client’s wine collection at multiple locations

4. Despite a higher premium than some of the competition, the client remained with the insurer over the years as he knew they had a superior claims service to most of the market. He was proven right as the insurer settled the claim within 48 hours and when doing it yourself settlement could take infinitely longer.

Without a broker

The client had not previously advised us of the collection or that it was being stored at a separate location to the home address. However by using the internal policy limits for Art and Collections cover and as the policy provided all risk, the worldwide cover we had the claim settled. A general insurance broker would have possibly had the claim repudiated.

Success stories

  • Our client’s son was doing his homework and pulled his ink pen apart. The ink went everywhere, several possessions needed replacing including a new floor.

    Find out more
  • Our client’s home was broken into with the main door smashed and the car keys were stolen. But the biggest issue is that the client was living abroad at the…

    Find out more
  • Our client misplaced their hearing aid – the difficulty as you can imagine is the fact they couldn’t hear well without it!

    Find out more
  • During an inspection and valuation at the London home of our client, a rather substantial fissure was detected inside the Burmese Sapphire. The client had no idea how this had…

    Find out more
  • In the run up to Christmas, our client suffered from a traumatic aggravated burglary whilst at home and 4.25 million pounds worth of jewellery was taken from the safe. Unfortunately…

    Find out more

Get a quote for Thirsty Theft