Homework Hell

The client was able to use their preferred supplier and money was transferred to them within a week.

Our client’s son was doing his homework and pulled his ink pen apart. The ink went everywhere, several possessions needed replacing including a new floor.

Benefits of a specialist broker

1. Out of hours discussion with the client on a Sunday night explaining the next steps.

2. We owned the claims process, beginning to end, making it as easy as possible.

3. The client chose their preferred supplier – one invoice was sent straight to us.

4. We then managed the situation with the insurer, obtaining approval for the claim within a couple of days.

5. The client was able to use their preferred supplier and money was transferred to them within a week.

Without a broker

The panic on a Sunday night would have been much worse.

A drawn-out process of completing claims forms, potentially having to use preferred suppliers.

More likely to require a loss adjuster.

They would have been looking at an ink-filled floor for much longer!

Success stories

  • Our client’s home was broken into with the main door smashed and the car keys were stolen. But the biggest issue is that the client was living abroad at the…

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  • Our client misplaced their hearing aid – the difficulty as you can imagine is the fact they couldn’t hear well without it!

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  • Our client uses a company to buy rare & fine wines on their behalf and store them for them in a specialist storage facility. Unfortunately, the facility was broken into…

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  • During an inspection and valuation at the London home of our client, a rather substantial fissure was detected inside the Burmese Sapphire. The client had no idea how this had…

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  • In the run up to Christmas, our client suffered from a traumatic aggravated burglary whilst at home and 4.25 million pounds worth of jewellery was taken from the safe. Unfortunately…

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